Covid Update

From 1am, Friday 22 January restrictions placed on venues in the Greater Brisbane area will be eased, providing there is no community transmission.

All venues across Queensland will again be subject to the same restrictions, in particular:

  • Face masks will no longer be mandatory for staff and customers
  • Patron density returns to 1 person per 2 sqm
  • Patrons can stand to eat and drink
  • Dancing is permitted indoors and outdoors, subject to density requirements.

Venues can operate under the restrictions under a COVID safe plan or checklist. Although not mandatory, people are encouraged to carry a face mask when they leave home and wear one in any indoor or outdoor space where physical distancing is not possible.

All licensed venues are still required to collect and store correct patron contact details electronically. Licensed venues that use a method that is not electronic for collecting or keeping contact information must operate with a maximum occupant density of 1 person per 4 sqm and for seated patrons only.

Queensland Health has updated its information on the restrictions for Greater Brisbane from 22 January.

Stay up to date with our COVID-19 advice for liquor and gaming licensees and by following us on social media.

From 1am, Friday 22 January 2021 restrictions have eased for the Greater Brisbane region (Brisbane, Logan, Ipswich, Moreton, and Redlands). This brings the Greater Brisbane region back in line with the rest of Queensland. The Roadmap to Easing Queensland Restrictions is now available on the website providing an overview of the current restrictions impacting Queenslanders.

As a reminder, please note the following restrictions are specific to the sport, recreation and fitness industries.

Compliance with an Industry COVID Safe Plan continues to play a vital role in our return to play:

  • The total number of people to attend the activity, training and/or competition at indoor venues is to be based on occupant density of one person per two square metres regardless of facility size.
  • For outdoor venues, physical distancing off the field of play is required.
  • Physical contact permitted on the field of play only.
  • At all other times, participants, coaches, officials, trainers and spectators are to observe physical distancing requirements.
  • Keep following the mandatory record keeping requirements for tracking and tracing purposes.

When running a COVID Safe Event:

  • Indoor events: 500 people permitted at indoor events with a COVID Safe Event Checklist
  • Indoor events can allow up to 100% of seated capacity when patrons are in ticketed, allocated seating.
  • Outdoor events: 1500 people permitted at outdoor events with a COVID Safe Event Checklist
  • Larger events require a COVID Safe Plan

Open air stadiums can have 100% seated capacity (operating under COVID Safe Plan) with all patrons encouraged to wear masks on entry and exit.

While face masks are no longer mandatory, you are encouraged to:

  • carry a mask with you at all times when you leave home
  • wear a mask when travelling on public transport, in a taxi or ride share or in shopping centres
  • wear a mask in any indoor and outdoor space when physical distancing is not possible

For more information please visit the Return to Play website or contact the team at

For all Clubs – this is the latest official information on Covid-19 (regarding record keeping requirements)

(issued 22 December 2020)

Below is a message from the Chief Health Officer regarding changes to record keeping. Please note that the Restrictions on Businesses, Activities and Undertakings Direction (No. 11) is still being updated. We will let you know when the updated version is available.

Current record keeping requirements
Since the pandemic began, businesses have been required to keep contact information for a minimum of 30 days. This has been required so that our contact tracers can move quickly and contact trace anyone who might have come into contact with someone with COVID-19.

This requirement is set out in the Restrictions on Businesses, Activities and Undertakings Direction.

Contact information means information that is:

  1. the name, phone number, email address, and the date and time period of guests, patrons and staff; and
    b. provided to a public health officer within a stated time, if requested by a public health officer; and
    c. securely stored, not used for any other purpose; and
    d. deleted after not less than 30 days and not more than 56 days.

Businesses must take reasonable steps to ensure that the contact information collected is accurate.

New electronic record keeping requirements 
As of 1:00am Wednesday 23 December, all businesses in the hospitality industry (such as pubs, clubs, restaurants and cafes) in Queensland must comply with new electronic contact information collection requirements per the Restrictions on Businesses, Activities and Undertakings Direction. The Direction will be updated to reflect this requirement. This is due to the high risk nature of the hospitality industry.

Over the coming weeks, it will be determined whether these expanded electronic record keeping requirements will be rolled out across other industries. This will be decided based on a risk assessment of other businesses and venues.

What will this mean for businesses?

  • Businesses must now move away from paper-based record keeping methods; and
  • Businesses need to have an electronic form or other digital method to capture contact information.

Who does this apply to?
This new restriction will apply to all Queensland businesses in the hospitality industry (such as pubs, clubs, restaurants and cafes).

If these businesses already have an electronic or digital means to do this, we are not asking them to implement another system,

What electronic means?
There are a variety of electronic methods businesses can use to adhere to restrictions. These could vary from:

  • QR codes
  • Online fillable forms
  • Online booking systems
  • Digital spreadsheet.

If a business already has an online booking system that captures patron information, there is no need for a secondary form of digital record keeping. This restriction is ensuring that all businesses in the hospitality industry are moving away from paper-based record keeping, and that the digital information can be provided in a timely manner upon request.

It is imperative that contact tracers can use legible and accurate information to contact people.

Do we need to comply and what are the penalties?
Yes, as of 1:00am Wednesday 23 December, all businesses in hospitality industry (such as pubs, clubs, restaurants and cafes) will need to comply with this requirement and will need to establish processes to ensure patrons contact information is collected electronically. In the coming weeks, it will be determined whether other industries will need to comply with this new requirement.

If requested by a Public Health Officer, the electronic data set will need to be provided in a timely manner. Public Health Officers will be conducting random audits to ensure businesses are complying.

Businesses are required to keep contact details for all patrons for a minimum of 30 days and a maximum of 56 days.

Businesses that are unable to comply with the requirement to collect contact information electronically, whether because a patron is unable to provide their information electronically (for example, because they do not have a smart phone) or because of unforeseen circumstances (such as an internet outage) will be required to:

  • collect contact information using another method (for example, paper-based forms); and
  • transfer the information to an electronic system within 24 hours.

A person who owns, controls or operates a restricted business activity or undertaking may be fined/penalised if they fail to keep electronic contact information about all guests, patrons and staff. Failure to comply will impose:

  • operating with an occupant density limit of one person per 4 square metres;
  • for food and drink venues (including cafes, restaurants, pubs and clubs), operating for seated patrons only;
  • maximum penalty -100 penalty units or 6 months imprisonment.

Dr Jeannette Young PSM
Queensland Chief Health Officer